Your reviews decide whether a potential customer calls you or scrolls past. The trouble is that happy customers rarely think to leave one, while unhappy ones always do. Automated review management flips that. Built into the A.I.D.E.N. platform, it requests a review from every customer at the perfect moment, monitors what comes in, and helps you respond, so your rating climbs steadily on its own.
This is the engine behind your reputation. Set it up once, and it works after every job, forever.
Timing and consistency are everything with reviews. A request sent right after a great experience, while the customer is still delighted, gets far more responses than one sent days later, if it gets sent at all. Doing this by hand is unreliable because your team is busy. Automation makes it happen every time, which is how businesses build a steady stream of fresh, recent reviews that buyers and Google both reward.
Sends review invitations by text and email right after each job or visit.
Reaches customers at the moment they are most likely to respond.
Tracks new reviews across the platforms that matter to your business.
Makes it easy to reply to every review, which buyers and search engines notice.
Notifies you of new reviews so you can act quickly, especially on negative ones.
Showcases your best reviews on your site to build trust with new visitors.
We link your review platforms to A.I.D.E.N.
A review request fires automatically after each completed job.
Fresh reviews build up steadily, lifting your rating and rankings.
You reply to reviews easily from one dashboard.
Automated review management is the platform feature that powers your review engine. If you would rather have our team manage the entire process for you, including strategy and responses, our Reputation Management service does exactly that. Many clients start with the automation and add the managed service as they grow.
It focuses on the platforms most important to your business, with Google as a priority for local search visibility.
Yes. We send simple, well-timed invitations to your real customers, which is the right way to grow reviews.
You get an instant alert so you can respond quickly and professionally. A thoughtful reply often reassures future customers more than a perfect record would.
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