You cannot always answer the phone. You are on a job, with a customer, or it is after hours. The problem is that the caller will not wait. They move on to the next business. Missed-call text back fixes this instantly. The moment you miss a call, the caller automatically receives a friendly text, so instead of losing them, you start a conversation that can turn into a booking.
It is one of the simplest tools we set up, and one of the highest impact. It captures revenue you are losing right now without even knowing it.
The majority of callers who reach voicemail hang up without leaving a message, and a large share never call back. Every one of those is a lead you paid to generate, lost in the gap between the ring and your availability. Missed-call text back closes that gap automatically, keeping the lead engaged on the channel they prefer most: text.
If you cannot answer, the call goes unanswered as usual.
The caller immediately receives a text letting them know you will help them.
They reply by text, and you or the AI continue the conversation and book the job.
Everything is logged in your CRM so nothing is forgotten.
Let the caller know you saw their call and will help.
Send them straight to your online scheduler.
Hours, services, and next steps, instantly.
Continue by text or hand off to your team.
Yes. Once it is set up, the text sends instantly every time a call is missed, with no action needed from you.
Yes. We tailor the text to your business and can include booking links, hours, or anything else useful to the caller.
Yes. Missed-call text back is part of the A.I.D.E.N. platform and is included starting with our Startup plan.
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